What packages does SwissCXAI offer?

SwissCXAI offers three subscription packages designed for SMEs with different support needs:

Standard

• 2 languages (EN + 1 local)
• AI concierge + human escalation
• SLA: Human response < 3h
• Up to 300 conversations / month
• Overage: CHF 300 / 100 additional conversations

Silver

• 3 languages
• AI concierge + human escalation
• SLA: Human response < 2h
• Up to 800 conversations / month
• Overage: CHF 300 / 100 additional conversations

Gold

• 4 languages
• AI concierge + human escalation
• SLA: Human response < 1h
• Up to 1,500 conversations / month
• Overage: CHF 300 / 100 additional conversations

Packages adapt to volume, language coverage, and SLA needs.