The AI improves as you refine the knowledge base. It does not "learn" from customer conversations automatically for privacy reasons, but SwissCXAI updates and optimizes the knowledge base based on the real patterns observed during operation.
The AI improves as you refine the knowledge base. It does not "learn" from customer conversations automatically for privacy reasons, but SwissCXAI updates and optimizes the knowledge base based on the real patterns observed during operation.
Comments
0 comments
Article is closed for comments.